spacerfaq.gif (1437 bytes) Frequently Asked Questions

I can not login ! After 3 attempts I get 'Error: Access is Denied.' message.

There are typically two reasons why you can't get access.
Reason I: You type in your password incorrectly. Your login password is case sensitive and starts with the letter followed by numbers. Eg.: 'M389' or 'e104589'.
Type in your password very carefully. Make sure CAPS LOCK is turned off. Alternatively copy and paste your password from the welcome email to login window. If you can't locate your welcome email you can request your login details here.

Reason II: Your account is not active. Account could be pending or expired. To renew your expired membership go to JOIN/RENEW option on the main page and type in your Alias/UserID. If you are not sure what is your account status you can request it here.

I lost my password.
You can request to have your login information emailed to you. This usually takes only few minutes and you can get into the system quickly.

Where do I go to get messages from other members ?
AGC system sends all the messages to your email address. In very rare cases your email server can reject email messages addressed to you - your ISP has shutdown server  for maintenance, your Inbox is full, etc. AGC maintains log of all messages sent through the system. You can check it through 'Email History' option in the 'Members Only' area. However, you can't read any messages through that, only check if the message has been sent to you. If you haven't received message listed in the log you can ask the other member to resend it.

How do I change my Email address ?
Most of the profile information can be changed on the spot using 'Update Profile' option in 'Members Area'.  After changing email address it is a good idea to send message to yourself using the system to confirm that the new address is correct.

How do I hide my profile ?
If you don't wish to receive any messages from other members you should hide your profile using HIDE/SHOW facility.

How to attach photo ?
Any profile with photo has additional option visible to other members: 'View Photo'. This feature is a part of your normal membership. To have it activated just email your photo in JPG format to the system administrator at info@gaycafe.com.au 

| Join/Renew | Free Browse | Members Only |
| Main | Notice Board | Write to us |

Copyright © 1996-2002 Aussie Gay Cafe. All rights reserved.
Revised: September 09, 2002.